Last updated: August 9, 2026

Welcome to CarBook Support. CarBook keeps a private vehicle history on your Apple devices, including records, reminders, odometer updates, costs, notes, and attachments.

Contact Support

For help, email:

[email protected]

We do not promise a specific response time, but we will review support requests as soon as reasonably possible.

What to Include

To help us understand the issue, include:

• Your CarBook app version and build number.
• Your iOS or iPadOS version.
• Your device model.
• A short description of what happened.
• The steps that reproduce the problem.
• The exact error message or a screenshot, when useful.

Please do not send invoices, ownership transfer packages, complete registration numbers, or other sensitive information unless it is necessary to solve the issue.

CarBook Pro and Purchases

The Free plan includes one vehicle and three Records. CarBook Pro is available as an optional monthly or annual auto-renewable subscription and provides unlimited vehicles and Records.

To view subscription options or restore a previous purchase, open CarBook Settings → Membership. Use Restore Purchases with the same App Store Apple Account that made the purchase.

To manage or cancel a subscription, open Apple Account Subscriptions. Apple handles payment, renewal, cancellation, billing, and refund decisions. CarBook support cannot charge an account, cancel a subscription, or issue a refund.

If CarBook cannot find an active subscription, confirm that the device uses the correct App Store Apple Account, check the internet connection, and try Restore Purchases again. Existing vehicle history remains accessible if a subscription expires; only creation beyond the Free plan allowance is restricted.